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The Senior Academic Advisor will play a key role in supporting the academic advising and internship functions and ensuring the smooth operation of student services within the department.

Job Responsibilities    

• Advisory Sessions: Arrange, schedule and conduct advising sessions for students, providing guidance on degree programs, minors, course selection and registration.
• Knowledge Management: Develop a comprehensive understanding of the department, academic programs, student support services and departmental processes related to academic advising.
• Regulatory Compliance: Stay informed about curricular changes, policies, regulations and procedures relevant to advising and registration.
• Coordination: Collaborate with the academic advisor, Head of Department (HoD), faculty, and other stakeholders to address advising and registration-related issues.
• Degree Audits: Conduct degree audits for graduating students and those approaching graduation.
• Record Keeping: Perform data entry and maintain accurate records of advising and registration activities.
• Data Analytics: Utilize data analytics to assist in scheduling for upcoming semesters and years.
• Backup Support: Provide backup support for the primary advisor, handling walk-ins, incoming calls and emails.
• Digital Transformation: Contribute to the digitization of academic advising services.
• Student Monitoring: Monitor student progress and ensure compliance with program requirements for graduation.
• At-Risk Student Support: Identify and monitor at-risk students, providing appropriate support and resources.
• Collaborate: with academic departments and industry partners to identify and develop internship opportunities.
• Design and implement: strategies to expand and enhance the internship program, staying current with industry trends and employer needs.
• Tailor internship offerings to align with the evolving demands of the job market.
• Advise and guide students in identifying and pursuing internship opportunities that align with their career aspirations.
• Conduct workshops and informational sessions to educate students on the benefits of internships and provide guidance on the application process.
• Foster relationships with students to ensure ongoing support throughout the internship experience.
• Cultivate and maintain relationships with a diverse range of employers to create a robust network of internship opportunities.
• Collaborate with employers to understand their needs and expectations for internship placements.
• Work closely with the AUS Career Services team to coordinate career fairs, networking events, and employer engagement activities.
• Manage the internship placement process, including matching students with suitable opportunities.
• Oversee the development and updating of internship agreements, learning objectives, and evaluation mechanisms.
• Monitor and assess the success of the internship program through feedback and performance evaluations.
• Maintain accurate records of internship placements, student participation, and employer partnerships.
• Generate reports on internship program outcomes and share insights for continuous improvement.
• Utilize data to track and analyze internship trends, contributing to strategic decision-making.

Qualifications and Skills Required    

• Bachelor's degree in a relevant field.
• Served in a role where he/she comes into contact and have dealt with students’ issues in a higher education environment.
• Experience with internship coordination and dealing with external companies.
• Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint) and experience with online scheduling tools for multiple team members.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated ability to handle multiple tasks with frequent interruptions.
• Ability to work independently with minimal supervision.
• Strong organizational and time management skills.
• Knowledge of the higher education system in an American University’s context.
• Knowledge of student advisory and registration processes.
• Knowledge of how internship is solicited and managed in a higher education context.
• Knowledge of regulatory compliance for advising and registration.
• Skills in data archiving and analytics.
• Skills in conducting workshops related to internship and advising.
• Skills in writing effective reports.
• Skills in digitization.
• UAE Nationals are preferred.

Preferred Qualifications and Skills

• Master's degree preferred.
• Demonstrated expertise in data analytics and data science.
• Experience and understanding of customer service in the academic sector.
• Familiarity with industry trends and the internship landscape.
• Internship coordination experience.

How to Apply

• Interested applicants should fill out the form.
• AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
• AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.